cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
If you're up against the clock to get holiday ready, so here are some tips on how to use Dropbox to make your prep easy! Check them out!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

DropBox sync issues continue

DropBox sync issues continue

kelrini
New member | Level 2

Having a very frustrating time trying to get syncing to work between Acc. 12.0.3 desktop and Ios 2.4.4

I have gone through the process of unlinking, resetting, re-linking etc and the Ipad hangs on a task when syncing. On the one occasion that it did not hang, none of the user highlights from the desktop appear (with desktop HL chosen). I also keep getting the message " There was a problem completing this request." in a little red box at the top of the Dropbox window when I change folders within the Accordance folder. applinked

This is making sync useless for me and significantly reducing the usability of the app as a whole for me. Are others still having similar problems?

1 Reply 1

Re: DropBox sync issues continue

Nancy
Dropboxer
Hi @kelrini, welcome to our Community! 

Could you please send me a screenshot of the error message you keep receiving?

Also, can you specify if you are experiencing a syncing issue when using the desktop app or mobile application on your iPad? 

Keep me posted! 

Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Nancy Dropboxer
What do Dropbox user levels mean?
Need more support?