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Re: Limit of invitations + Problems sharing folders and links

Cannot share a root level folder.

Explorer | Level 4

Hi Lusil, 

 

I can't reply to your message directly(button Reply not activ), so answering you with this option.

 

Hi @s_nikulin, thanks for checking in. 

 

Have you contacted our Support team by any chance?  No, can't find how to. there is no option to connect support team.

 

If you have, could you let us know the ticket ID (eg. #1234567)?  No, I don't

 

Re: Cannot share a root level folder.

Dropboxer

Hi @s_nikulin, is it okay if I contact you at the email associated to your forum profile to look into this further?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Cannot share a root level folder.

Explorer | Level 4

Hi Jay!

 

yes, you can contact me via my email (associated to my forum profile)

 

regards,

 

Serge

Re: Cannot share a root level folder.

Dropboxer

Thanks for the message, @s_nikulin, I've sent you an email just now, please could you reply to it as soon as possible!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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I can't share any folder with any mail or any way

Explorer | Level 3

Hello,

 

I'm a old user of dropbox. Until last year I was using it for storing my important things. But recently I start to use more effeciently. Now I have to share some folders but whenever I try to share, Dropbox occour an message "You’ve hit the limit of invites you can send per day. Try again in 24 hours." but I didn't share anything at all.

Thanks

Re: I can't share any folder with any mail or any way

Dropboxer

Sorry to hear about that @ElitSinek!

 

I've just send a brief message to the email linked with your profile here, so we can look into this in more detail through our Support channel.

 

Please check your inbox and get back to me there - cheers!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Invite limit problem

Explorer | Level 3
I have a problem to invite people in my folder, there is warning "you're hit the limit invite you can send per day, try again in 24 hours"

Why I'm receiving this message meanwhile I even don't send any invitations in the last 24 hours..

And after that warning, I'm wait for 48 hours but problem still same...

Please help... :folded hands::folded hands::folded hands:

Re: Invite limit problem

Dropboxer

Thanks for reaching out @Fransiskus Wiguna!

 

We'll need to look into this through our Support channel due to the account specific info.

 

I've just sent you an email, so please check your inbox when you have the time, and we'll take it from there. Cheers!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Limit of invitations + Problems sharing folders and links

Explorer | Level 3

Sin título.png

 

I am having trouble sharing folders and generating links, I get an error message saying that I have passed the limit of invitations per day and that I should try it for 24 hours. The issue is that I've been with the same error for 5 days (120 hours)

Re: Limit of invitations + Problems sharing folders and links

Super User II

It seems then that for some reason your right to share has been removed. 

 

If you can you can try and contact support via www.dropbox.com/support or you may need to just wait longer if a free user.


 


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