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Dropbox Paper Folder Does Not Appear with Other Folders

Dropbox Paper Folder Does Not Appear with Other Folders

Laney_Grace
Explorer | Level 4

Hi all,

 

A Dropbox Paper folder was recently shared with me. When I open my Dropbox account, this folder does not appear with my other Dropbox folders. I can open the Paper folder and edit within it, but I can't add new Paper documents to it.

 

I'm looking for advice how to 1) Have the Dropbox Paper folder appear along with my other folders and 2) Be able to add more Paper documents to the Paper folder that was shared with me.

 

Thank you!

1 Accepted Solution

Accepted Solutions

Re: Dropbox Paper Folder Does Not Appear with Other Folders

Walter
Dropboxer
It looks like you're on the 2020 release of Paper while the Paper Folder and doc you’re looking at was created by someone who isn’t using the 2020 release of Paper yet @Laney_Grace

If you'd like to share your Paper docs with them, I'd suggest that you shared them from your end directly as there isn't a way to add your Paper docs to this Paper folder.

I understand that this is not optimal, but I hope this helps to some extent. 
 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Re: Dropbox Paper Folder Does Not Appear with Other Folders

Walter
Dropboxer
Hey @Laney_Grace, welcome to our Community and thanks for using Dropbox!

Can you please let me know if you're able to navigate to this folder by searching for its name on our website?

Have you perhaps considered using a regular shared folder instead of Paper folders?

Keep me posted!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Dropbox Paper Folder Does Not Appear with Other Folders

Laney_Grace
Explorer | Level 4

Thanks for your reply!

 

I can find the paper folder with search, which is great! But I can't add other papers I've created to it. I wonder if only the owner is able to do this.

 

I would prefer to work with a regular shared folder like you mentioned, but the group organizer has set it up this way and there are already quite a few documents in the folder so it wouldn't be expedient to create a new one.

 

Thank you again!

Re: Dropbox Paper Folder Does Not Appear with Other Folders

Walter
Dropboxer
It looks like you're on the 2020 release of Paper while the Paper Folder and doc you’re looking at was created by someone who isn’t using the 2020 release of Paper yet @Laney_Grace

If you'd like to share your Paper docs with them, I'd suggest that you shared them from your end directly as there isn't a way to add your Paper docs to this Paper folder.

I understand that this is not optimal, but I hope this helps to some extent. 
 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox Paper Folder Does Not Appear with Other Folders

Laney_Grace
Explorer | Level 4

Thanks, @Walter! Good to know, I appreciate it 🙂

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