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Dropbox Removed and Deleted My Files

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Dropbox Removed and Deleted My Files

Explorer | Level 4

Ok, so I've searching similar topics in the discussion board. Apparently, Dropbox team believes that it is the human factor not the software issues.

 

I am pretty I just delete one Word File. than the notification at the bottom right start to popping again and agin telling me that how many files are removed.

 

The funny thing is, I am not even in the parent foler, but Dropbox deleted all my parent folders. I think this is very serious issue with dropbox since I just switched to dropbox from Onedrive. Friend tole me Dropbox is very trust-worthy.

 

Onedrive just didn't save your recent work sometime without a proper shutdown or disconnection from your media, but dropbox delte everything.

 

This is terrible!

6 Replies 6
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Dropbox Keeps Deleting My Files

Explorer | Level 4

I publish same issue here but no response so far.

 

I think Dropbox should take this seriously. Image if a company keep all imporant contracts in dropbox and deleted by Dropbox what is going to happen?

 

So, I have all my imporant files saved in my hard drive which moves a lot between computers.

 

But this doesn't or should cause files to be all wiped out when you just shared your folder or deleted a single file from your child folder.

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Re: Dropbox Keeps Deleting My Files

Explorer | Level 4

Please treat this issue seriously.

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Re: Dropbox Removed and Deleted My Files

Dropboxer
Dropboxer

Hi there @kickkyhuanny, thanks for reaching out. 

 

There are a number of reasons why deletions can happen, but let's see what we can find on this together. 

 

If you've already recovered the files, could you have a look at their version history to for any information about where they were deleted from? 

 

Give me a nudge with what you find and we'll go from there. Cheers!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox Removed and Deleted My Files

Explorer | Level 4

I am mostly operating on my local hard drive. Once it deletes all folders one up level. One when I shared a folder it delete everything in that folder and all other folders where that shared fold resides.

 

 

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Re: Dropbox Removed and Deleted My Files

Dropboxer
Dropboxer

Hey @kickkyhuanny!

 

Did you have the chance to take a look at Lusil's questions? We'll need you to check on that so that we can assist you further.

 

Thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox Removed and Deleted My Files

Explorer | Level 4

I haven't pay attention to those. I just wanted to recovery asap when i found those files in my recovery folder. I'll check it this happens one more time.

 

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