Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
Hi! I am running into a potential problem with Dropbox. When I started up my Windows 10 PC this evening, the Dropbox desktop app on my screen immediately started syncing, even though I had not prompted it to do so. I quickly clicked "Pause syncing", and then selected "Indefinitely". Now, the Dropbox desktop app on the lower right corner of my screen has a little yellow circle on it with a pair of vertical lines indicating that syncing has paused and is still in pause mode. I want to do a reset so that the app will no longer be in pause mode, but I do not want it to resume syncing, either. How do I do this?
Solved! Go to Solution.
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi, Walter! Thank you so much for your reply! I followed your advice. I first went to the desktop app Preferences and made sure that "Start Dropbox on system startup" and "Open the desktop app when starting Dropbox" were unchecked. Then, I quit Dropbox.
Being the experimenter I am, I reopened the Dropbox desktop app to ensure that I had done everything necessary, but the little yellow circle with the pair of lines is still there. How do I do a reset so that my Dropbox desktop app isn't going to forever be in "Pause syncing" mode?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi, Jay! Thanks for joining the thread! Yes, there is a reason I don't want the app to sync automatically, and only when I run the app. The simple reason is, I only have the basic account with 2GB capacity, so I don't want the app to sync my entire computer automatically. I am taking an online GIS course, and I am going to be creating some GIS documents. I only want to back up my GIS documents to Dropbox. I don't want my entire computer backed up to Dropbox. So I will sync my GIS files to Dropbox when I am ready. When I'm not deliberately syncing files to Dropbox, I would prefer the app to be shut down and not syncing, if that makes any sense. I am still very new to Dropbox and syncing services in general and am not 100% clear on how it works. 😕
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Oh, OK. That makes sense now. Thank you, Jay! 🙂
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!