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I obviously do have an internet connection, and Windows even says so. Dropbox' sync engine is also working normally, so why does Transfer say couldn't connect?
Hi there @582374893, I hope you're doing well today!
Can you just clarify for me, are you creating the Transfer through the desktop app or the website?
Could you try using a web browser (or a different web browser if you're currently using one) to see if you get the same error there too?
If so, please try using an incognito/private browsing window too. As a last step, please try clearing your browser cache and trying once more.
Let me know how it goes!
DaphneCommunity Moderator @ Dropboxdropbox.com/support
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Same here. "Couldn't connect" message in the Dropbox Transfer popup. Every other feature of Dropbox Windows client works. Transfers work from web interface.
Perhaps something to do with VPN? My VPN is off and it still doesn't work, but that's what comes to mind. Odd because regular Dropbox app works fine.
Hi @woops, could you try reinstalling the app using this link to see if this helps repair the app?
JayCommunity Moderator @ Dropboxdropbox.com/support
That doesn't solve it
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