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Dropbox Widgets' names revert to Dropbox

Dropbox Widgets' names revert to Dropbox

Christian_Paulsen
Explorer | Level 4

Hi,

I've been experiencing the same problems as described in this former post: https://www.dropboxforum.com/t5/Dropbox-installs-integrations/Android-shortcut-names-revert-to-quot-...

I have the newest update on my Samsung Galaxy S9, and have also tried on a tablet Samsung S7 Tab with the newest update to both software and app. They have the right name for a day or two, and then change to Dropbox. The solution on the former thread didn't work for me. How can I change this?

7 Replies 7

Re: Dropbox Widgets' names revert to Dropbox

Walter
Dropboxer
Hey @Christian_Paulsen; thanks for posting on our Community and sorry to hear you're having issues with this. 

Can you post a screenshot of how it looks like on your end so that we can have a visual?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox Widgets' names revert to Dropbox

Christian_Paulsen
Explorer | Level 4

Hi @Walter 

 

Thank you for your

I just made a couple of new widgets to test it again, and the old ones got their names back. I'll wait and see if the names change back to Dropbox again, and then take a screenshot if they do. Then I'll try to make a new one, and see if they all get their names back. Then i at least have some kind of solution.

Re: Dropbox Widgets' names revert to Dropbox

Walter
Dropboxer
Keep me posted with any updates, Christian!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Dropbox Widgets' names revert to Dropbox

Christian_Paulsen
Explorer | Level 4

Hi @Walter 

 

It seems, that it is only when they are in a folder, their names change to Dropbox. The solution I thought I had (By making a new widget thus updating the others) didn't work again. Is there any way, that they can be in a folder without changing name to Dropbox?

And the screenshots as promised:

20210226_075358.jpgScreenshot_20210226-075328_One UI Home.jpg

Re: Dropbox Widgets' names revert to Dropbox

Walter
Dropboxer
Thanks for the screenshots @Christian_Paulsen; much appreciated!

May I reach out via email to have a further look into this internally?

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Dropbox Widgets' names revert to Dropbox

Christian_Paulsen
Explorer | Level 4
Of course. It's [removed per the Community's Guidelines]

Re: Dropbox Widgets' names revert to Dropbox

Walter
Dropboxer
Thanks so much, Christian. You've got :envelope: 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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