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Dropbox Wont Move Folder Location

Dropbox Wont Move Folder Location

jupiterjonespro
New member | Level 2

Hello! 

I keep getting an error saying "Backup not supported on different drive. Disable pc backup befor moving Dropbox to a different drive". It's not an external drive, it just my other hardrive (volume D). I've turned off all sync in DB (I think). The instructions don't help me. Please advise.

1 Reply 1

Re: Dropbox Wont Move Folder Location

Daphne
Dropboxer
Hi @jupiterjonespro, I hope you're having a good day!

When you mentioned turning off sync, did you follow the steps outlined at the bottom of this article to disable the computer backup feature?

Also, can you send me a screenshot of the error that you're getting there?

Looking forward to hearing back from you!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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