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Dropbox all the sudden downloads the file I'm trying to upload.

Dropbox all the sudden downloads the file I'm trying to upload.

Inside Job Films
Explorer | Level 3

All the sudden this morning when I drag and drop a file into the browser window ( Chrome ) instead of the file uploading and getting the in browser upload status indicator the file I uploaded starts downloading in my browsers download list. When I manually upload a file using the "Upload" button in Dropbox nothing happens. 

I have tried this in now three separate browsers - 2 on PC one on Mac. Is there some type of issue going on with DB?

 

I have a broadcast deadline and my client is freaking out ...

5 Replies 5

Re: Dropbox all the sudden downloads the file I'm trying to upload.

Jay
Dropboxer
Hi @Inside Job Films, thanks for messaging the Community!

In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox all the sudden downloads the file I'm trying to upload.

sticky3
New member | Level 2

Exact same thing happening to me.
With my account it does not work from my laptop or desktop.
Works from those same machines with my wife's account.
Is the issue account related?

Re: Dropbox all the sudden downloads the file I'm trying to upload.

Inside Job Films
Explorer | Level 3

Sure thing Jay. Thanks for the help. 

Re: Dropbox all the sudden downloads the file I'm trying to upload.

Jay
Dropboxer
I can see you've already been in contact with the support team on this matter, so they'll be investigating from there on. 

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Dropbox all the sudden downloads the file I'm trying to upload.

sticky3
New member | Level 2

Once resolved can someone post the solution here?

Who's talking

Top contributors to this post

  • User avatar
    sticky3 New member | Level 2
  • User avatar
    Jay Dropboxer
  • User avatar
    Inside Job Films Explorer | Level 3
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