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Dropbox almost full

Dropbox almost full

Khaos
Explorer | Level 4

Why is DB telling me I am almost at cap but I have almost 1 GB left what in the hell is really going on?

5 Replies 5

Re: Dropbox almost full

Lori
Dropboxer

Hey @Khaos, thanks for posting your question here! 

As a first step, have you checked your plan's page here, to see what you find in regards to your quota?

Also, feel free to let me know where you received the message that your account was almost full.

Keep me posted, and we'll take it from there. 


Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox almost full

Khaos
Explorer | Level 4

I am getting the message in the taskbar drobox icon by the time/date. and I have almost 1gb left of 2.25gb it's not that serious its just annoying that I know I'm not close to full and I keep getting notifications saying that I am. 

Re: Dropbox almost full

Lori
Dropboxer

Hey @Khaos, thanks for getting back to us. 

Can you open your app's Preferences, then click under the Account tab? 

Let me know if the email linked to your desktop app is the same as the one you use on the website. 

Cheers.


Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: Dropbox almost full

Khaos
Explorer | Level 4

Yes it is the same.

Re: Dropbox almost full

Lori
Dropboxer
Hey @Khaos, I hope you enjoyed your weekend. 

Do you mind sharing a screenshot of the quota message you receive on your end? 

Thanks!

Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    Lori Dropboxer
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    Khaos Explorer | Level 4
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