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Dropbox always opens same picture

Dropbox always opens same picture

SharkyOlaf
Explorer | Level 3

Hi,

 

A few days ago I did an Upload into new folder in my DB. I had window open for a long time, as I was working with this image.

Now few days past, and the same issue appears whenever I log in again. Dropbox automatically opens the same Image. It does not lead me to the main page, I have to go back everytime after I log in.

I could not find out why. And I dont really want to delete and reupload the image, as I want to know what the actual problem ist.

 

Hope you guys can help me.

 

thanks in advance.

 

 

3 Replies 3

Re: Dropbox always opens same picture

Hannah
Dropboxer
Hi @SharkyOlaf, welcome to the Dropbox Community!

Can you please clarify if you're having this issue on the Dropbox website, the mobile or desktop application?

Also, if you're on our website, are you actually logging in or are you using a link or some sort of bookmark to open Dropbox?

Let me know what you find!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox always opens same picture

SharkyOlaf
Explorer | Level 3

Hi,

 

I am on the Website. I log in via Computer with my Google account ( which is also my Dropbox account).

I use a Bookmark to enter the site.

 

I already deleted the picture, but it did not change anything. The picture is gone, the problem not.

Re: Dropbox always opens same picture

Hannah
Dropboxer
Thanks for updating me on this and happy Friday!

Is it possible that the bookmark you're using to open our website is a bookmark of the picture in question?

Also, can you try clearing the cache of your browser, then log out and back in to check if you see the same behavior?

Let me know how it goes!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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