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Dropbox client warns me that it'll stop syncing in Nov, why?

Re: Dropbox client warns me that it'll stop syncing in Nov, why?

OneHero
Helpful | Level 5
Old client started to sync again

Re: Dropbox client warns me that it'll stop syncing in Nov, why?

Joe S.64
New member | Level 2

I went to upgrade my Dropbox client, and when I installed the new version, I'm getting errors trying to start it.  

I've also tried removing the thing from my system completely (or so I thought I did), but I'm still seeing errors.  

I try starting it with 

~/.dropbox-dist/dropboxd &

.. and I get the long string of commands like normal, except at the end I get ...

dropbox: load fq extension '/root/.dropbox-dist/dropbox-lnx.x86_64-61.4.95/posixffi.libc._posixffi_libc.cpython-35m-x86_64-linux-gnu.so'

thread panicked while processing panic. aborting.
[1]+  Exit 252                ~/.dropbox-dist/dropboxd

Not sure where to go with this here.   

 

 

Re: Dropbox client warns me that it'll stop syncing in Nov, why?

hendersj
Helpful | Level 5

As others have reported, up until a couple days ago, I got the message that said "syncing will stop in x days".

Today, though, I noticed that in spite of being on XFS, Dropbox is still syncing on my openSUSE system.

So, did they come to their senses?  Would be nice to have an official answer about what's currently going on.

Re: Dropbox client warns me that it'll stop syncing in Nov, why?

MagnusL3D
Helpful | Level 6

Several people reporting that dropbox is syncing after the warning date, without any info from dropbox to as why this is happening. intended or not.

Continue to use it at your own risk I suppose ? The way dropbox is treating their customers right now is reason enough to leave, technical limitations or not.

Re: Dropbox client warns me that it'll stop syncing in Nov, why?

fshalor
New member | Level 2

Um... How on the face of the internet did you guys come to the conclusion that the default install settings for Ubuntu 16.04 and half of the other moden Linux OS's were "uncommon"?  

Encrypted home directory on install is something I have been using for basically a decade. It's all but required by most of not all companies I have worked for which allow multiple user accounts on a machine. It's a good practice and very very "normal". 

While I haven't used the paid team project in a while, two of the groups I formerly worked with and still consult with continued the pracice. (I set them up on Dropbox. ) They all now have to switch. 

Please reconsider supporting encrypted home directories. 

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

Argolance
New member | Level 2

Bye bye Dropbox!

I don't change systems as I change shirts: deplorable "commercial" strategy...

Cheers!

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

Здравко
Super Collaborator | Level 20

@klanghans@ wrote

Thats what you get when you buy a new SSD Drive to copy your Dropbox folder over (formated as ext4)

Chat
Hello, how can I help you?
Hi, iam running debian Linux and caused by your decision not to support btrfs i bought a new nvm ssd, formated it as ext4 mounted it on my debian and wanted to move the dropbox folder to this partition, unfortunately your dropboxclient tells me "Unsupported File System" is this a kind of out of season April Fools joke ?
Me
Hello there
My name is Max and you are through to Dropbox Support.
If you received a notification on Linux and you are running ext4, it may be because you are also running ecryptfs. Ecrypfts is not supported.
Max
My OS is running on LVM cryptsetup, but the SSD is not encrypted and bare mounted as ext34
sorry ext4
Me
We support full disk encryption systems, such as LUKS for Linux users.
Max
Did you just read what i wrote ?
the SSD is not encrypted, format as bare ext4
Me
You can't have the Dropbox desktop application on an SSD
Max
ok, lets take this slow
You are telling my that i have to run the Dropbox application from an EXT4 formated drive not that the location of the dropbox folder must be on ext4 formated drive ?
Me
The location of the Dropbox folder should be on an ext4 formated drive
Max
thats what i wanted to do, via the "MOVE" option from within your application, but when i select the ext4 fromated SSD your aplpication tells me "UNSOPPORTED FILESYSTEM"
O=U
Me
You can't move it to an SSD
Max
i cant move the dropbox folder to an ext4 partition on an ssd ?
Me
Removable media: SD cards, or any device considered "Removable media" by your operating system, are not supported locations for the Dropbox folder.
Max
Since when is an SSD Drive (Harddrive) PLugged into my SSD M.2 Slot and mounted within my operating System a removable device
the current dropbox folder is located on an ecrypted btrfs SSD
Are you trying to trick me here ?
Me
I can send you all the info via email if you want me to
We are definitely not trying to trick you
Max
Are you a chat bot ?
Me
I am not
Max
Can i talk to your Supervisor please ?
Me
I am the highest point of escalation
You told me that the current location is on an ecrypted btrfs SSD
We support full disk encryption systems, such as LUKS for Linux users.
Max
I told you, that iam trying to do, what your company is advising me to do: MOVE THE DROPBOX FOLDER to an unencrypted ext4 Drive
which iam trying to do, but your application tells me that the ext4 SSD Harddrive is not supported
so either your company is lying or you are not capable of answering my question
Me
I see
Let me escalate this over to a specialist and they will get back to you via email
Max
Thank you, but i think, i will just cancel my subscription, since your company doesnt care anymore
A paying customer signes out
Me
I am sure we can work this out, I can escalate this and a specialist can contact you via email.
Max
Sorry to late, you tried to trick me, instead of telling me you dont understand you tried to fob me off with a cheap standard copy & paste answer, thats enough for me
Me
My apologies, i didn't have this intention
How do you want us to proceed with this?
Max
I know your are as well just the receiving end as iam, its the fault of your company not yours. I will be moving to google drive then, they support all filesystems
Have a nice evening.
Me
I can cancel the automatic renewal if you want me to.
Max
i will do that myself, thanks
Me

--- @dropbox A paying customer signs out.


I don't know why this was removed from the thread, but may be it would be fine the Dropbox PR staff to improve their qualification. SD and SSD look like just one letter more, but there are 2 different abbreviations:

SD - Secure Digital. This stands for removable media storage card. Ref: https://en.wikipedia.org/wiki/Secure_Digital

SSD - Solid State Drive. This stands for some kind of "disk"! Ref: https://en.wikipedia.org/wiki/Solid-state_drive

I hope, PR staff is little bit more competent now.

Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

Jay
Dropboxer

Hi @Здравко, I moved it to another thread related to moving the Dropbox folder to an EXT4 drive since there was a workaround to getting that to work and I felt it would have helped the user see the responses there.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Desktop app notification: Move dropbox location dropbox stops synchronizing in November

Здравко
Super Collaborator | Level 20

Hi @Jay,

Ok, If You decided so... My point was directed to the answers of 'Me' (who ever is)! Very bad advertise for Dropbox!

About this thread. Some time ago @Jane didn't give me any answer to my question. All relative 'answers' are incomplete and in same time closely related to the problem You just mention! This problem seems to be some bug in the Dropbox  application, but probably nobody will see this if this stupid decision wasn't get. This thread is mark as closed but (I'm sure You better than me) know that this is not true. Real question (what is going on and why all this happens) is still open. In this context answer to questions like this on top of this page from @MagnusL3D would be something fine.

Re: Dropbox client warns me that it'll stop syncing in Nov, why?

propur
New member | Level 2

Hello uncommon file systems fellows,

Today i noticed the deamon started to sinc again on linux ( dropbox folder in xfs, deamon in btrfs ) 

Im glad they changed their mind about the supported file systems, i hope it will stay that way.

 

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