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Dropbox.com error messages

Dropbox.com error messages

Mike64
New member | Level 2
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I have tried to access "All Files" in Dropbox.com today but I keep getting the following messages:

"There was a problem completing this request." "Something went wrong at our end."

The browser is Microsoft Edge.

What can I do please?

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
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Hi @Mike64, thanks for posting today!

Could you please try switching browsers to see if it makes a difference?

Otherwise, try using incognito/private browsing mode with no extensions enabled, deleting your cache, or even resetting your browser completely.

Let me know how it goes!

Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

3 Replies 3

Megan
Dropbox Staff
Go to solution
Hi @Mike64, thanks for posting today!

Could you please try switching browsers to see if it makes a difference?

Otherwise, try using incognito/private browsing mode with no extensions enabled, deleting your cache, or even resetting your browser completely.

Let me know how it goes!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Mike64
New member | Level 2
Go to solution

Switching browsers worked. Then I went back to Microsoft Edge and deleted cookies and cache. Fine now also on Microsoft Edge! 🙂

Megan
Dropbox Staff
Go to solution
Fantastic news @Mike64

Give me another shout if something comes up.

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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