Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
As per the title; the latest dropbox is now generating desktop.ini files pretty much as soon as they're deleted (they were recreated only on dropbox starts earlier, so a delete upon startup was all I needed). This is detrimental for me; how can I disable this behaviour?
They are pretty meaningless files, too, this is all in it:
■[ . S h e l l C l a s s I n f o ]
I c o n R e s o u r c e = C : \ P r o g r a m F i l e s ( x 8 6 ) \ D r o p b o x \ C l i e n t \ D r o p b o x . e x e , - 2 3 0 1
Edit:
-for anyone stumbling onto this one-
There is no solution, dropbox support is unable to reproduce the issue (using windows built-in file manager does not show the file!).
There's also no promise of any solution, ever. This is what you get you bloody miserable user for paying for this product.
Best Option: use another product.
TC does not create any garbage files - it's the native Windows Explorer that does it, when you open a folder and either pre-configured to save the view or do so manually.
However; today morning as I turned the computer on, the issue is gone. So at least for now, this is solved, thanks for the help, mate!
p.s. Dropbox still creates these files, but now my regular delete batch file keeps them at bay; they don't come back instantly.
Hi @ysu - welcome to our Community and sorry this had to be your first post here.
I'll have to admit, this seems rather strange. I'll be glad to look into it!
As it sounds like the desktop app is acting up, I'd like you to try re-installing first. Maybe that will do the trick.
If it doesn't help improve the app's behavior, please let me know and -if possible- provide me with a screenshot of where you've spotted these files and under which circumstances you notice them populate your Dropbox folder so I can have a visual too.
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Actually the first thing I did was to reinstall with the latest, and it did not do anything.
These files are appearing;
- in the main dropbox directory
- in all sub-directories from dropbox main
As I look at it; any depth as long as said directory is shared with someone directly (i.e. a sharing rule exists on the folder)
Thanks for looking into it!
p.s. Visually there's not much to look at; a file in TotalCommander, titled 'desktop.ini' that now reappears immediately after delete (as I wrote earlier; this used to keep its state until the next drobox restart)
Anyway, this is one such file:
And TBH I'd prefer if I could completely disable this behaviour; but maybe dropbox' file access method is what's creating them (using some explorer object?) no idea, just musing here.
Thanks for the additional information @ysu; I appreciate it!
As I see you're using an alternative file explorer (i.e. TotalCommander), could you let me know if you notice the same behavior when using Window's native File Explorer?
In that case, I'd really like to look into it so let me know if you'd like me to reach out via your Dropbox email address to get an account and device specific view of the matter.
Thanks again!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
TC does not create any garbage files - it's the native Windows Explorer that does it, when you open a folder and either pre-configured to save the view or do so manually.
However; today morning as I turned the computer on, the issue is gone. So at least for now, this is solved, thanks for the help, mate!
p.s. Dropbox still creates these files, but now my regular delete batch file keeps them at bay; they don't come back instantly.
No worries @ysu; glad to hear it's sorted now.
Have an amazing weekend!
Cheers
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
You won't believe this; it's happening again.
If I exit dropbox the files stop getting re-created, naturally.
What's even more blood boiling; if you create a file to prevent this from happening; dropbox simply over-writes it, the sneaky **bleep**.
(hm, apparently someone having no legitimate parents is a bad word. oh my where this nanny state is going...)
Anywhoo; I'll be away next week, apologies for any no-response for a week.
Thanks for the update @ysu!
Whenever you're ready to keep troubleshooting this (if needed that is), just let me know and we'll take it from there.
Have a lovely week ahead and take care!
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hey mate, I'm back in business, .desktop.ini is back in earnest, too.
Ready to try some solution, @Walter if you have any ideas, with thanks!
Welcome back mate; happy Monday too!
At this point, I'll need to take a look at your device's logs to see where this issue could be coming from. Would it be OK if I reached out via email to the address connected to your Community's profile @ysu?
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!