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Dropbox constantly creating desktop.ini files - how do disable this?

Dropbox constantly creating desktop.ini files - how do disable this?

ysu
Helpful | Level 6
Go to solution

As per the title; the latest dropbox is now generating desktop.ini files pretty much as soon as they're deleted (they were recreated only on dropbox starts earlier, so a delete upon startup was all I needed).   This is detrimental for me; how can I disable this behaviour? 

They are pretty meaningless files, too, this is all in it:

 ■[ . S h e l l C l a s s I n f o ]
I c o n R e s o u r c e = C : \ P r o g r a m F i l e s ( x 8 6 ) \ D r o p b o x \ C l i e n t \ D r o p b o x . e x e , - 2 3 0 1

 

Edit:

-for anyone stumbling onto this one-
There is no solution, dropbox support is unable to reproduce the issue (using windows built-in file manager does not show the file!).
There's also no promise of any solution, ever.  This is what you get you bloody miserable user for paying for this product.

Best Option: use another product.

35 Replies 35

ysu
Helpful | Level 6
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Yes, of course, thanks @Walter 

Walter
Dropbox Staff
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Thanks @ysu; I just did!

Whenever you get the chance, please take a look at your inbox and we'll take it from there. 

Talk via email soon :envelope:


Walter
Community Moderator @ Dropbox
dropbox.com/support


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michaeljm
Explorer | Level 3
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Hi,


Was there a resolution to this please?

 

I have the same issue. I don't use totalcommander. I use Windows 10. Destop.ini files appear in all shared folders.


When you open the file, it contains this:

"[.ShellClassInfo]
IconResource=C:\Program Files (x86)\Dropbox\Client\Dropbox.exe,-3301"

I would appreciate your assistance.

 

Regards,

 

Michael

 

 

ysu
Helpful | Level 6
Go to solution
michaeljm:
Sadly no solution.   Dropbox support cannot even replicate the problem - I guess they've never looked past using absolute basic file management tools in the most basic manner.  It took me several rounds to just explain what's wrong.
And guess what; if you force the file to be unreadable for dropbox, it'll start breaking down and report things like "2 files to sync, 4 days to complete".
 
 
 
Absolute rubbish.   
 
Dropbox is slowly losing its touch, there are sync problems, etc...we're looking for alternatives as it is, it's just not cutting it anymore.  I suggest you do the same.
 
I just can't fathom why they insist on generating these desktop.ini files.  There's a .dropbox
 file already in the root dropbox dir, it should be enough.  The content of the file is inconsequential, but can be detrimental that it's over-written.    It's mental.

michaeljm
Explorer | Level 3
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Thank you for the reply, Ysu. Very disappointing. Best, M

Incytatus
Explorer | Level 4
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I just had this issue crop up for the first time. Got a new Windows 10 laptop and that is where it is occuring. It reappears as soon as I delete it. Frustrating!

Walter
Dropbox Staff
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Hi @Incytatus; welcome to the Community and thanks for joining our discussion here.

 

Can you please let me know the version of our desktop app you're using and if you happen to be utilizing an alternative file explorer as well?

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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michaeljm
Explorer | Level 3
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In case it helps, I still have the issue, my version is V103.4.383, and I do not use any alternate file explorer. Regards, Michael

Lusil
Dropbox Staff
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Hey @michaeljm, thanks for nudging us back on this thread. 

 

Just to make sure that we cover as much initial troubleshooting as possible, have you by any chance tried reinstalling the desktop app? 

 

Keep us posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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michaeljm
Explorer | Level 3
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Hi, @Lusil, I hadn't but I did and no change. Thanks, M

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