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Dropbox copy link not showing on mac

New member | Level 2
New member | Level 2

Dropbox copy link not showing on my new Mac. I have tried the system preference thing and still not working

1 Accepted Solution

Accepted Solutions
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Re: Dropbox copy link not showing on mac

Dropboxer
Dropboxer
Hey there @NadaJ
 
As a first step, could you please let me know if you’ve tried rebooting your computer? Maybe that will do the trick.
 
If you have and you’re still having trouble, could you try reinstalling the desktop app? 
 
Spoiler
To do this, first ensure you save and quit all programs that access files in the Dropbox folder and then:
  1. Download the newest version
  2. Stop Dropbox (if needed):
  • Click the Dropbox icon in the menu bar at the top of your screen
  • Select your profile picture or initials to the right of the search bar. 
  • Choose Quit Dropbox.
  1. Delete the Dropbox application from the Applications folder. You may need to provide your computer password in order to perform this action.
  2. Reinstall the Dropbox desktop app:
  • Open the Dropbox .dmg file and double click the Dropbox icon.
  • Dropbox should appear in your menu bar.
Let me know of any updates!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

3 Replies 3
Highlighted

Re: Dropbox copy link not showing on mac

Dropboxer
Dropboxer
Hey there @NadaJ
 
As a first step, could you please let me know if you’ve tried rebooting your computer? Maybe that will do the trick.
 
If you have and you’re still having trouble, could you try reinstalling the desktop app? 
 
Spoiler
To do this, first ensure you save and quit all programs that access files in the Dropbox folder and then:
  1. Download the newest version
  2. Stop Dropbox (if needed):
  • Click the Dropbox icon in the menu bar at the top of your screen
  • Select your profile picture or initials to the right of the search bar. 
  • Choose Quit Dropbox.
  1. Delete the Dropbox application from the Applications folder. You may need to provide your computer password in order to perform this action.
  2. Reinstall the Dropbox desktop app:
  • Open the Dropbox .dmg file and double click the Dropbox icon.
  • Dropbox should appear in your menu bar.
Let me know of any updates!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: Dropbox copy link not showing on mac

New member | Level 2
New member | Level 2

Thank you

it's working now 

Highlighted

Re: Dropbox copy link not showing on mac

Dropboxer
Dropboxer
Glad to hear that, @NadaJ
 
If you have any other questions or you need help with something else, don’t hesitate to give me a shout. 
 
In the meantime, have a wonderful day ahead!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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