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Dropbox doesn't sync over my wifi but does over 4G

Helpful | Level 5

Hi! Lucas here.

 

Since yesterday none of my computers (neither PC nor Mac) are connecting to Dropbox (i have a cross over the tray icon) over WiFi. The thing is that when I connect over 4G they all suddenly work.

 

What could be the problem? Is it my ISP or is there something wrong on Dropbox's servers?

 

Thanks in advance!

1 Accepted Solution

Accepted Solutions
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Re: Dropbox doesn't sync over my wifi but does over 4G

Helpful | Level 5

My ISP is Fibertel. Seems like they have a problem in their network that's affecting all of us, i just checked on twitter.

View solution in original post

2 Replies 2
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Re: Dropbox doesn't sync over my wifi but does over 4G

Dropboxer
Dropboxer

Hi @cmverdi; welcome to our Community and thanks for the report!

 

Truth is that we had some similar reports from yesterday; could you clarify your ISP for me please?

 

Thanks! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Dropbox doesn't sync over my wifi but does over 4G

Helpful | Level 5

My ISP is Fibertel. Seems like they have a problem in their network that's affecting all of us, i just checked on twitter.

View solution in original post

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