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Dropbox failed to uninstall

Dropbox failed to uninstall

harris10
New member | Level 2

hi, Dropbox app (desktop) the icon is not on the taskbar, it's not syncing my files and i cant uninstall as well. 

 

need help on this

1 Reply 1

Re: dropbox failed to uninstall

Lusil
Dropboxer
Hello @harris10, thanks for reaching out to us. 

If the Dropbox icon isn't on your system tray (next to your computer's clock), that means that the desktop app isn't running, which would explain why the files are not syncing.

Are you able to follow the steps mentioned in this article to uninstall the desktop app?

If not, could you clarify what happens when you attempt to do this?

If you get any error messages, send me a screenshot of them. 

Looking forward to hearing back from you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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