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Dropbox files Preview pane

Dropbox files Preview pane

BeckyO
Explorer | Level 4
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From File Manager, when I click on a .pdf, the preview pane shows this:

Index of C:\users\owner\dropbox\  and then lists everything in my dropbox.  This shows on everyone's pc I have shared the folders with.

 

This is only happening in the first two folders that I know of.  I have at least 25 folders.

 

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@BeckyO wrote:

This Index shows only and on ALL .pdf's in the first two Dropbox folders, above the .dropbox.cache (you can see to the left)


This isn't a Dropbox issue. Remove the pound sign # from your folder name

 

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10 Replies 10

Jay
Dropbox Staff
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Hi @BeckyO, thanks for bringing this to our attention.

In order to understand exactly what you're seeing, could you attach a screenshot showing this behavior on your device?

Could you also let me know what version of Windows you're running?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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BeckyO
Explorer | Level 4
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Jay,  I have windows 10.   This Index shows only and on ALL .pdf's in the first two Dropbox folders, above the .dropbox.cache (you can see to the left) Normally I would see the actual .pdf and I still do on all the files after the cache folder.

Screenshot 3-14-22.jpg

Rich
Super User II
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@BeckyO wrote:

This Index shows only and on ALL .pdf's in the first two Dropbox folders, above the .dropbox.cache (you can see to the left)


This isn't a Dropbox issue. Remove the pound sign # from your folder name

 

BeckyO
Explorer | Level 4
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THIS WORKED!!!!   Thank you!

Sesame1
New member | Level 2
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hi I have the same problem but this is what I can see

Sesame1_0-1652694292450.png

 

Walter
Dropbox Staff
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Hey @Sesame1, sorry to jump in here, but have you tried removing the # sign from your folder names as @Rich suggested?

 

I can see at least 6 folders with that symbol in their names in your screenshot. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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BeckyO
Explorer | Level 4
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Yes,  It was the # causing the issue.  I removed all of them and directed my other team members to do the same and the issue was cleared up!

 

So Thankful for this community!!!

essamabdeen
New member | Level 2
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Hannah
Dropbox Staff
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Hey @essamabdeen, thanks for posting to our Community.

 

I appreciate the screenshot, but can you please give us some more info here? Are you having some kind of issue?

 

Is the info in this thread perhaps what you're looking for?

 

Keep me posted.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Top contributors to this post

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    Rich Super User II
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    Hannah Dropbox Staff
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    essamabdeen New member | Level 2
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    BeckyO Explorer | Level 4
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    Walter Dropbox Staff
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