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Dropbox folder on pc cannot be deleted else delete my whole desktop

New member | Level 2
New member | Level 2

I previously backedup my pc desktop to dropbox mistakenly .

Proceed to uninstall and unsync .

Found the dropbox folder  cannot be deleted  without deleting my whole desktop . If i do so , my desktop will be cleared of all my files and folders . And if i create folders on my desktop there be an error stating i have no desktop on my PC.

 

3 Replies 3
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Re: Dropbox folder on pc cannot be deleted else delete my whole desktop

Dropboxer
Dropboxer

Hey there @ZA2020, thanks for reaching out to us here!

 

Since you've uninstalled the desktop app on your computer already, the backup feature should now be disabled. 

 

You'll need to move the contents of the Desktop folder from within the Dropbox folder back to your Desktop. Then you'll be able to delete the Dropbox folder without it deleting the Desktop contents.

 

Let me know how it goes!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Dropbox folder on pc cannot be deleted else delete my whole desktop

New member | Level 2
New member | Level 2

I can't delete my Dropbox folder at all .

When i  attempt to delete .  i tried create a new folder on my desktop . System will prompt error  NO DESKTOP.

Seems like it has become the default desktop folder and any installation  or creation of file will be in dropbox folder.

 

How do i set my system to recognize my orignal desktop folder as the default directory

C:\Users\User\Dropbox\My PC (LAPTOP-XXXX\Desktop

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Re: Dropbox folder on pc cannot be deleted else delete my whole desktop

Dropboxer
Dropboxer

Thanks for getting back to me here @ZA2020.

 

Can you send me a screenshot of the error that you're getting when trying to move/create a folder in your Desktop?

 

Since the app was uninstalled I can suggest resetting the default path for your Desktop through your OS settings. You can do this through the Desktop properties, but you can find the full steps through a quick web search as it's dependent on your OS and version.

 

Keep me posted!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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