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Dropbox full but only one folder with 24 MB for synchronisation

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Dropbox full but only one folder with 24 MB for synchronisation

New member | Level 2

Hey,

 

I have two accounts for dropbox. And it seems like they use the same storage. One is private, the other one for a institution. Eventhough I checked only one folder with 24 MB storage the Dropbox tells me it is nearly full. Why is that the case?

 

Best regards.

Bratwurstdealer

1 Reply 1
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Re: Dropbox full but only one folder with 24 MB for synchronisation

Dropboxer

Hi @Bratwurstdealer, thanks for joining the Community!

 

Could you check if these accounts have two separate email addresses, or is this a purple folder and a team folder in the same account?

 

You can check your current quota on your account by visiting this page online, along with the breakdown between shared and private files.

 

Keep me posted!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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