I need some help / advice. My account is supposed to be part of the companies account I work for. But I got a message saying my folder is full. When I'm looking at my account details it shows my boss (the admin) and my other coworker. The account he has set up should 3 TB. Not sure why I'm being labeled as full.
Is there a support number I can call? I rely on Dropbox. I share many files per day with my coworkers.
Thank you for responding. In response to your first question: "Were you invited to join the team itself, or to add a shared folder that belongs to them?
To be honest I don't remember. I guess I signed up to Dropbox with the email that they gave when I started at the company. So I'm assuming there was a missed step. Since essentially I joined Dropbox as a new "individual" member and not part of a team.
In response to your second question: "Could you also have a look at the Plan tab and let me know what it shows there?"
Under my plan tab it says "Dropbox Basic." Is there a step the owner of my company has to do on his end?
I notice there is an option to "Link Your Team Account." Is this important?
Thanks again for responding Lusll! I'm pretty savvy on the computer (my boss not so much). But I am new to using Dropbox.