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Dropbox is full message after deleting files & unsharing folders

Dropbox is full message after deleting files & unsharing folders

DED1
Explorer | Level 3
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I received a Dropbox is full message.  I deleted files and unshared folders but it still shows full message although there is less than a Gig in Dropbox. It requests I upgrade and I don't want to do that. I'm on a Mac platform. 

1 Accepted Solution

Accepted Solutions

Aran the Arandano
New member | Level 2
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Hi buddy! You might be deliting too small files, try with a bigger one o try deliting the files again and then refreshing, you must be oversteping the amout of GB that dropbox gave you (2 GB). Nice day

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4 Replies 4

Aran the Arandano
New member | Level 2
Go to solution

Hi buddy! You might be deliting too small files, try with a bigger one o try deliting the files again and then refreshing, you must be oversteping the amout of GB that dropbox gave you (2 GB). Nice day

DED1
Explorer | Level 3
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Thank you

EtiennevanDam
Explorer | Level 4
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No. Iy¿t shows 16.11 Gb anbd my max is 16. I deleted 2 Gb and also emptied the bin, Still shows 16.11

 

Jay
Dropbox Staff
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Hi @EtiennevanDam, could you try checking if you have a backup enabled on your account?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    Jay Dropbox Staff
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    EtiennevanDam Explorer | Level 4
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    DED1 Explorer | Level 3
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