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Dropbox is stuck on syncing some directories...

Dropbox is stuck on syncing some directories...

CarynG
Explorer | Level 4

And the weirdest thing about this, is that when I go into those directories that Dropbox is taking forever to sync, all of the files & sub-directories under it have the little green check mark indicating that they've synced...

 

So, anyone have any idea what might be going on here...??

1 Accepted Solution

Accepted Solutions

Re: Dropbox is stuck on syncing some directories...

Lusil
Dropboxer
Awesome work with the troubleshooting, @CarynG!

And yes, if anything pops up again in the future, you know where to find us. 

In the meantime, I hope you have a lovely day ahead of you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: Dropbox is stuck on syncing some directories...

Lusil
Dropboxer
Hey there @CarynG, let's see what we can find on this together. 

If you still find that there's no progress with your syncing status, could you give these steps a try?

Let me know of any updates, and we'll go from there. Thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox is stuck on syncing some directories...

CarynG
Explorer | Level 4

Thank you for your reply, Lusil.  Well I decided to just try shutting down Dropbox, and then I deleted those directories from the Dropbox folder that weren't syncing, and then I started Dropbox back up again (and everything then synced fine at that point), and so then I added back to the Dropbox folder all but one of the directories that I was having problems with before- and Dropbox then synced all those without any problem.  The reason I left one directory out, was a guess that my problems might have been due to me bumping up against my storage limit.  So I'm going to consider this issue resolved now (the one directory I've left out of the Dropbox folder isn't that critical to me), but if I run into this issue again, then I'll try the procedure that you'd linked to.  Thanks again!  🙂

 

Re: Dropbox is stuck on syncing some directories...

Lusil
Dropboxer
Awesome work with the troubleshooting, @CarynG!

And yes, if anything pops up again in the future, you know where to find us. 

In the meantime, I hope you have a lovely day ahead of you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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