cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Highlighted

Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Helpful | Level 7

Dropbox version v110.3425 in macOS 11 is not showing integration in the finder menu. It is also not showing smart sync notifications in finder windows. Anyone else have this problem?

11 Replies 11
Highlighted

Re: Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Helpful | Level 5

Same kind of issue on Big Sur : SmartSync icons not showing in the finder.

ps: the Finder integration seems to be ok : the dropbox actions do appear in the right click menu on files/directories.

Highlighted

Re: Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Helpful | Level 5

Similar here, but no integration at all – not in Finder window's toolbar, nor in contextual menus.

Highlighted

Re: Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Helpful | Level 7

I downloaded and re-installed the dropbox app. The account had to re-sync but it is now showing smart sync status. Try that.

Highlighted

Re: Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

New member | Level 2

I downloaded and installed v110.4.458 but still no finder intergration or contextual menu options for Dropbox.

Highlighted

Re: Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Helpful | Level 5

It's back now, but I needed to remove all components manually and install from scratch. A simple re-install wasn't suffice.

Highlighted

Re: Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Explorer | Level 3

@devilsinkpot, can you pass on what you did to remove all the components? I dragged Dropbox from the Applications folder to the trash and reinstalled with a download but that didn't work. Perhaps also deleting the folder ~/Library/Application Support/Dropbox?

Highlighted

Re: Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

New member | Level 2

Same issue here. After installing dropbox again, the second time it worked. 

Highlighted

Re: Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

Helpful | Level 5

I cleaned out the usual folders under /Library and ~/Library from any Dropxbox-related files (Application Support, Application Scripts, Caches, Containers, GroupContainers, Dropbox, …).

 

The issue keeps coming back. I can't pin it down to some special event, but I reinstalled three times now and each time Finder integration vanished after less than a day of using the machine. On two machines. One a factory installed, new Macbook with nothing but Big Sur and Creative Cloud on it.

Highlighted

Re: Dropbox macOS 11 Big Sur Problem: Finder Integration and Smart Sync

New member | Level 2

Urgh, I'm not looking forwards to having to do that

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?