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Dropbox messed up my files. Help

Dropbox messed up my files. Help

New member | Level 2

I installed dropbox on my computer only to find that it had moved around a ton of my files and automatically downloaded around 2.6 GB of files I didn't want it to. Is there any way I can reset this? As cool as dropbox sounded I really didn't want it to completely shuffle my files, thanks. 

1 Reply 1

Re: Dropbox messed up my files. Help

Dropboxer

Hi @Zaper, thanks for posting on the Community!

 

It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

 

Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

 

 

If you need any further assistance, please let me know!

 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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