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Dropbox moving my documents folder on Mac

Dropbox moving my documents folder on Mac

JS121
Explorer | Level 3

Hi guys,

I wonder if anyone has a solution to this issue.

I'm on a Mac and set Dropbox to back up my documents folder. Unfortunately this has now meant my documents folder has been moved into a dropbox folder and I no longer have a documents.

I've tried moving the folder back out to no avail and now I can only access my documents through that folder. 

I just want everything back how it is, but now i'm afraid if I delete this awful app I'll lose my documents.

Does anyone have a solution?

4 Replies 4

Re: Dropbox moving my documents folder on Mac

JS121
Explorer | Level 3

For clarity, basically I had a documents folder. However, now that folder is in user>name>dropbox>my mac>documents.

I have tried to move this folder out of there, but when I restarted the computer this folder had disappeared with an error message. 

I've turned off the back up, however I don't know how to retrieve the original directory and I'm worried if I delete Dropbox then I'll lose these files.

 

Re: Dropbox moving my documents folder on Mac

Jay
Dropboxer
Hi @JS121, thanks for messaging today!

It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application.

Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox moving my documents folder on Mac

JS121
Explorer | Level 3

Hi Jay,

 

Thanks for your response. I've uninstalled the app which seems to have done the trick!
Cheers!

Re: Dropbox moving my documents folder on Mac

Jay
Dropboxer
Thanks for letting me know, @JS121, if you need any further assistance in future, please let me know.

Enjoy your week!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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