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Dropbox not a "save as" option in Chromebook files.

Dropbox not a "save as" option in Chromebook files.

franklyray
Explorer | Level 4

I have Dropbox option in the Files app on my Chromebooks. 

 

I do not have Dropbox available when I want to "save as" a file on the Chromebook. 

 

There is a Dropbox option, but it is only a partial Dropbox. Somehow Dropbox is not fully available in SAVE AS only.

 

Thank you 

7 Replies 7

Re: Dropbox not a "save as" option in Chromebook files.

Lori
Dropboxer
Hi @franklyray, let's see what we can find about this! 

A screenshot recreating this on your end would be most helpful, so we can have a visual on our end. 

Feel free to attach it to your next response. 

Keep me posted!

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox not a "save as" option in Chromebook files.

franklyray
Explorer | Level 4

When trying to "save as" to dropbox, this is the typical file choice provided.

 

Note, no Dropbox here, but it is in the file menu when I want to save from Gmail or retrieve a Dropbox item.

 

I appreciate your assistance. 

 

 

Screenshot - no option to share to Dropbox.png

Re: Dropbox not a "save as" option in Chromebook files.

Hannah
Dropboxer
Hey @franklyray, thanks for sharing this screenshot and sorry to jump in here. 

Can you check this article to see if this is a workaround that works for you?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox not a "save as" option in Chromebook files.

franklyray
Explorer | Level 4

WADR I have Dropbox on my file system on my Chromebooks.

 

Unless you are familiar with Chromebooks, please don't respond to this inquiry.

 

I can not SAVE a document of screen capture while using Google Chrome to Dropbox because as you can see from the photo, Dropbox, in this instance, is not a choice.

 

So, in review. I can open a file from Dropbox on my Chromebooks.

 

I can not SAVE AS to a Dropbox folder. 

 

Thank you.

Re: Dropbox not a "save as" option in Chromebook files.

Hannah
Dropboxer
Can I reach out to you via email, Ray, so we can look into this a bit more closely?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox not a "save as" option in Chromebook files.

franklyray
Explorer | Level 4
Hanna, I would like that. [email removed as per Community Guidelines]

Re: Dropbox not a "save as" option in Chromebook files.

Hannah
Dropboxer
Sure thing, Ray, I just reached out to you, so make sure to check your email.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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    franklyray Explorer | Level 4
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