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Re: Dropbox on my computer does not sync, only syncs if I restart the app.

Re: Dropbox on my computer does not sync, only syncs if I restart the app.

Sabbl
Helpful | Level 6

It's working now! 😄 

 

For some reason I'm not getting notifications anymore but Dropbox is finally syncing again. ^^

Re: Dropbox on my computer does not sync, only syncs if I restart the app.

Clauz79
Explorer | Level 4

Hi all. Problem seems fixed now! 🙂

Re: Dropbox on my computer does not sync, only syncs if I restart the app.

Emma
Community Manager

Thank you all for reporting this, it is related to a known issue a number of users experienced last week. The team have now resolved this and it should be working again.

Please let us know if we can help with anything else or you're still having trouble!

 

View solution in original post

Re: Dropbox on my computer does not sync, only syncs if I restart the app.

fenchai
Explorer | Level 4

yes, can confirm it's fixed. thanks a lot. No longer need to loop restart ahhaha

Re: Dropbox on my computer does not sync, only syncs if I restart the app.

Sabbl
Helpful | Level 6

Welp. It just went back to not syncing anymore...

Re: Dropbox on my computer does not sync, only syncs if I restart the app.

Walter
Dropboxer

Sorry to hear that @Sabbl.

 

Can you send us a screenshot of the app's exact status as shown in your menu bar/system tray?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox on my computer does not sync, only syncs if I restart the app.

SBAL1
Explorer | Level 3

My Dropbox is no longer syncing as well.  I do most of my work on my iPad, and it has always synced to my PC before, but since December nothing has synced.

Re: Dropbox on my computer does not sync, only syncs if I restart the app.

Walter
Dropboxer
Hey @SBAL1; thanks for joining the discussion here and sorry about your syncing issue.

Can you please send us a screenshot of the app's status as shown in your menu bar/system tray so that we can have a better look into this for you?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox on my computer does not sync, only syncs if I restart the app.

Clauz79
Explorer | Level 4

Mine seems still ok, I'll keep watching! 😉

Re: Dropbox on my computer does not sync, only syncs if I restart the app.

user1900
New member | Level 2

Hello,

my dropbox only synchronized after I paused and resumed the sync. I decided to start using a beta version of the software, now the taskbar circle with arrows just keeps spinning and the status message just says

"Syncing...

Starting..."

This is happening only on one of the two Linux (debian-based) computers I have dropbox running and which I am trying to synchronize.

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