Dropbox paper - display of excel spreadsheet

[Hiroko-mac]

HI,

I am a beginner in Dropbox paper.  I inserted an excel file in it. To see it,  I clicked on it, then the spreadsheet is shown on the next web page. However, the width and height of the columns and rows are not original, so the organization of the sheet is lost, it is very difficult to see the sheet. Why does this happen? Is there any solution?

Thank you for your help in advance.

Hiroko

[Walter]

Hey there @Hiroko-mac; welcome to our Community and happy Monday!

May I ask if this is the only Excel spreadsheet you notice this on or is it affecting other ones as well?

If you're getting the same results on other browsers and/or after clearing your browser's cache, could you send us a screenshot of how this looks like in your end?

Thanks a bunch, Hiroko. 

[Hiroko-mac]

Hi Walter,

Thank you for taking care of my question.

After cleaning cash (Google Chrome), I still have this issue. So with another browser (Safari)

Here is the screenshot of the spreadsheet on the web and the original view.

Spreadsheet on the webOriginal excel spreadsheet

PPT and PDF seem OK.

Thanks,

Hiroko

[Walter]

Does this spreadsheet contain formulas perchance, Hiroko?

As a test, could you see if you get the same results with other spreadsheets of yours? 

[Hiroko-mac]

Walter,

Yes, it has formulas. I tried to other spreadsheets, and I kind of get an idea that a cell height may be adjusted by a value in it on the web. If the value in a cell is text but the cell is kept small (so that not all text can be shown) in the original spreadsheet, all text is shown on the Dropbox paper web. That's why the cell alignment changes.

Hiroko

[Walter]

Thanks for keeping me in the loop, Hiroko.

I'm glad you managed to narrow down the root cause of this visual issue and please let me know if there's anything else you'd like to ask.

We're always a post away!