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Dropbox paper /paper failed with the error "dispatch_failed"

Dropbox paper /paper failed with the error "dispatch_failed"

Explorer | Level 3

Hi 

I got an error message when using it on Slack. 

/paper failed with the error "dispatch_failed"

 

Can anyone help here? Thank you.

 

1 Accepted Solution

Accepted Solutions
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Re: Dropbox paper /paper failed with the error "dispatch_failed"

Dropboxer
Dropboxer

Hi @kmkm; welcome to our Community and thanks for using Paper!

 

I'm not sure if that's the case, but if you happen to be on the 2020 release of Paper, I'm afraid you won't be able to use the Paper-Slack integration at this time.

 

To find out which release you’re using:

  1. Sign in to dropbox.com.
  2. Click Create new file.

If you do see Dropbox Paper in the dropdown menu, then you’re using the new 2020 release.

 

In case you don’t see Dropbox Paper in the dropdown menu, then you’re using the old release.

 

I hope this helps to some extent and please let me know if you have any follow up questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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3 Replies 3
Highlighted

Re: Dropbox paper /paper failed with the error "dispatch_failed"

Dropboxer
Dropboxer

Hi @kmkm; welcome to our Community and thanks for using Paper!

 

I'm not sure if that's the case, but if you happen to be on the 2020 release of Paper, I'm afraid you won't be able to use the Paper-Slack integration at this time.

 

To find out which release you’re using:

  1. Sign in to dropbox.com.
  2. Click Create new file.

If you do see Dropbox Paper in the dropdown menu, then you’re using the new 2020 release.

 

In case you don’t see Dropbox Paper in the dropdown menu, then you’re using the old release.

 

I hope this helps to some extent and please let me know if you have any follow up questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Dropbox paper /paper failed with the error "dispatch_failed"

Explorer | Level 3

Does it mean the old release is good to use with Slack? But the 2020 release is not?

Highlighted

Re: Dropbox paper /paper failed with the error "dispatch_failed"

Dropboxer
Dropboxer

Hi @kmkm, that's correct. Currently the old version of Paper is compatible with Slack, and 2020 version isn't at this time.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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