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Dropbox photos gone

Dropbox photos gone

cibplumbingservices
New member | Level 2

Hi all,

I have just changed phones and downloaded Dropbox to find that it is completely empty.

It was full previously, but all photos and videos have now gone.

Any ideas?

1 Reply 1

Re: Dropbox photos gone

Jay
Dropboxer
Hi @cibplumbingservices, thanks for messaging the Community!

If you signed into the account and all the files are missing, it's possible you might have signed into a different Dropbox account.

Could you check your other devices to confirm that you're signed into the correct email address?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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