cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We love to hear how every person gets the most from Dropbox, and it seems everyone has a slightly different use for it - tell us yours here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox refuses to open, simply because I changed my folder location

Dropbox refuses to open, simply because I changed my folder location

ncvbn
New member | Level 2

I'm getting this error: https://i.imgur.com/3aRCC3V.png

 

I just now set up Dropbox on a new Windows 10 laptop. I made the target folder C:\Dropbox. But then I realized that was a stupid idea, and I moved the files to C:\A\Dropbox, which is a much better location for my Dropbox folder. Now Dropbox won't even open. It gives me that "Dropbox Folder Missing" error ("Your Dropbox folder has been moved or deleted..."). What on earth am I supposed to do? This doesn't make any sense.

 

Any help would be appreciated. Thanks!

3 Replies 3

Re: Dropbox refuses to open, simply because I changed my folder location

Hannah
Dropboxer
Hey @ncvbn, welcome aboard the Dropbox Community!

How did you actually move the Dropbox folder to C:\A? Manually?

If so, it makes sense that you're getting this error. I suggest following what the error message says and move the folder back to C:/. 

Then, use the steps to move the Dropbox folder to the location you want from the Dropbox app preferences. 

Let me know how it goes.

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox refuses to open, simply because I changed my folder location

ncvbn
New member | Level 2

How did you actually move the Dropbox folder to C:\A? Manually?

 

I'm not sure what you mean by "manually". I mean, I used my hands of course, to type and to use the mouse. I think I used Ctrl-X and Ctrl-V.


If so, it makes sense that you're getting this error. I suggest following what the error message says and move the folder back to C:/.

 

Unfortunately, it won't let me move it back. It says the files are in use. Even when I reboot the computer and try to move it back before I've started using any files, it says the files are in use.

Re: Dropbox refuses to open, simply because I changed my folder location

Hannah
Dropboxer
Thanks for the update here!

Can you try a more advanced reinstall of the Dropbox application, to see if that helps?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropboxer
  • User avatar
    ncvbn New member | Level 2
What do Dropbox user levels mean?
Need more support?