cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox shortcut isn't syncing my files

Dropbox shortcut isn't syncing my files

hythemz
New member | Level 2

I have not used dropbox in a while, but when I tried adding files to the shortcut on my home computer, those files are not uploading to my I pad and tablet. That used to happen automatically. Instead, I had to go into the dropbox website and upload files there. Can someone tell me why the shortcut isn't working, or how to fix the problem?


Thanks

1 Reply 1

Re: Dropbox shortcut isn't syncing my files

Lusil
Dropboxer
Hi @hythemz, let's see what we can do on this together. 

It could be that the desktop app isn't running and/or syncing. 

Could you try adding the files directly either via the desktop app or the Dropbox folder in your Finder/File Explorer?

Give it a shot and let me know how it goes, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?