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Dropbox space limit different across machines

Dropbox space limit different across machines

New member | Level 2

hi. when I open D.B on my desktop I have 5.75 Gb space in total but on my phone it says I'm over 2 Gb limit. How is this?

1 Reply 1

Re: Dropbox space limit different across machines

Dropboxer

Hi @simbo, thanks for joining the Community!

 

It sounds like you might have multiple Dropbox accounts, and that you're looking at two different accounts.

 

Could you check to see if the email address associated with the accounts on the desktop app and mobile app are the same?

 

Screenshots of the quota limit you're seeing would also be appreciated greatly. Thanks!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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