cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox starts downloading folders after turned to online only

Dropbox starts downloading folders after turned to online only

Camstr97
New member | Level 2

We have multiple drop box accounts for our buisness and we have multiple tyhrousands of gigabytes on them, we put our weekly meeting videos in to share between and alot of other big ticket items. Now almsot all of our workers have full HDDs because dropbox keeps reverting to downloading everything. Once I go in and I set them up for online only as soon as somthing new gets added the yall revert back to downlaoding the folders. This is starting to become a real big problem as alot of our workers are older and don't know ho wto run this very well.  Once the computers are full we can no longer add files to the drop box or even see them when someoen else adds on because our computers are full.

 

Any help on keeping it online only would be very helpful for us.  

1 Reply 1

Re: Dropbox starts downloading folders after turned to online only

Lusil
Dropboxer
Hi there @Camstr97, I'd be more than happy to help look into this with you!

Generally, if you see online-only files being downloaded, even though you might not have opened or changed them, it usually means that there's another app on your computer causing this. 

Could you have a look at this article which has more info on this, and let me know what you find? 

Looking forward to hearing back from you!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Are you starting new work habits this year?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?