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Dropbox stuck syncing multiple but small files

Dropbox stuck syncing multiple but small files

New member | Level 2

Hi,

 

Dropbox has been stuck for hours trying to sync thousands of files that only amount to 9 MB.

 

How can I speed up this process? The number of files is not going down so something seems to be failing.

 

Thanks in advance.

 

J

 

Screenshot 2020-09-04 at 00.09.44.png

1 Reply 1

Re: Dropbox stuck syncing multiple but small files

New member | Level 2

Hi jpchco,

 

A file may be open or in use. Try closing all the files you are trying to sync with Dropbox, and restart Dropbox by closing it (right-click on the toolbar icon for Windows users and opening Dropbox again).

 

Hope this helps,

blwndrpwrmlk

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