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Dropbox stuck syncing

Dropbox stuck syncing

jm23
New member | Level 2

My dropbox folder on my Mac (mac OS big sur) has been stuck syncing for a few days now (the icon keeps showing that it is syncing). However, dropbox is still syncing (most of) the changes I make to files. Anyone had similar issues? I would appreciate any help.

  

5 Replies 5

Re: Dropbox stuck syncing

delk
New member | Level 2

Same problem - MacOS Big Sur - it's been stuck syncing for a couple of weeks. Always says "Syncing 52 files".

Re: Dropbox stuck syncing

Walter
Dropboxer
Hi there @jm23 & @delk; thanks for posting on our Community and happy Monday!

Can you please try these steps to fix your hardlinks and permissions and let us know if syncing gets stuck again?

Thanks so much!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox stuck syncing

jm23
New member | Level 2

Thanks Walter. Unfortunately that didn't work...

Re: Dropbox stuck syncing

delk
New member | Level 2
I fixed this by signing out of Dropbox on my Mac and signing back in again. Needed to leave my computer on overnight so it could re-index all my files, but once done it’s working again.

Re: Dropbox stuck syncing

Walter
Dropboxer
Glad to hear that un-linking and re-linking your account through the app's preferences did the trick for you @delk.

If you don't mind, could you give this a go too @jm23?

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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