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Dropbox upload song error

Dropbox upload song error

Anonymous8
Explorer | Level 3

Hi when i store a song in Dropbox it says failed to load request and sometimes it says could not communicate with mp3 juice

1 Accepted Solution

Accepted Solutions

Re: Dropbox upload song error

Jay
Dropboxer
Hi @Anonymous8, thanks for bringing this to our attention.
 
Are you uploading the file via a mobile device, or via the desktop?
 
Is this an upload using a third party app or service?
 
Any other info or screenshots would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

12 Replies 12

Re: Dropbox upload song error

Jay
Dropboxer
Hi @Anonymous8, thanks for bringing this to our attention.
 
Are you uploading the file via a mobile device, or via the desktop?
 
Is this an upload using a third party app or service?
 
Any other info or screenshots would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox upload song error

Anonymous8
Explorer | Level 3
i upload the file via mobile phone

Re: Dropbox upload song error

Jay
Dropboxer
Are you connected to a WiFi network, or using cellular data?

Could you try switching connections to see if this helps?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox upload song error

Anonymous8
Explorer | Level 3
i am connected to WiFi and i try switching connection but it wasn't helpful

Re: Dropbox upload song error

Jay
Dropboxer
Are you having issues uploading this file alone, or is it for any files on your device?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox upload song error

Anonymous8
Explorer | Level 3
i have any other files on Dropbox but when i had uploaded the files i haven't any problems

Re: Dropbox upload song error

Jay
Dropboxer
Since it says 'could not communicate with mp3 juice' are you trying to upload it direct from a site? Can you try saving it to your device first and then upload it using the mobile app?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox upload song error

Anonymous8
Explorer | Level 3

i cannot save the songs in my device from mp3 juice

Re: Dropbox upload song error

Jay
Dropboxer
It sounds like there might be an issue with downloading the files from there, which would lead to the issue of not being able to upload it to Dropbox.

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Anonymous8 Explorer | Level 3
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    Jay Dropboxer
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