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Dropbox won't sync on Mac

Dropbox won't sync on Mac

biosdi
Explorer | Level 3

My Dropbox won't sync on Mac 10.15.7. It works today only if quit and restart the Dropbox app for every upload. Why??

 

Thanks

4 Replies 4

Re: Dropbox won't sync on Mac

Daphne
Dropboxer
Hey there @biosdi, I'm sorry to hear you're having trouble with this!

If you click the Dropbox icon in your menu bar, what does the sync status show exactly?

Please send me a screenshot if there are any error messages.

Also, if you hover over the Dropbox icon, which version of the app do you have installed?

Looking forward to hearing back from you!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox won't sync on Mac

biosdi
Explorer | Level 3

version 115.3.553

 

It says "Up to date"

Re: Dropbox won't sync on Mac

biosdi
Explorer | Level 3

@Daphne any help?

Re: Dropbox won't sync on Mac

Daphne
Dropboxer
Thanks for that info @biosdi!

Since you're running a beta version of the app, denoted xx.3.xxx, I'd suggest downgrading to the latest stable version of the app to see if that resolves this issue.

To do this, from your account settings here please toggle off the "Early release" at the bottom of the page, then download and install the latest stable version from here.

Let me know if that does the trick!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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