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Edited Images not showing available to the entire team

Edited Images not showing available to the entire team

cheri alguire
New member | Level 2

We have a team that works in dropbox and has for a long time. For some reason, starting yesterday, edits that one team member made in a folder are NOT showing to the rest of the team. The person that made the edits sees them, but none of the rest of us do.

 

No settings have been changed. Suggestions?

3 Replies 3

Re: Edited Images not showing available to the entire team

Mark
Super User II

Have you checked Dropbox is running on their machine? What does it say if you mouse over its icon on their status bar?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Edited Images not showing available to the entire team

cheri alguire
New member | Level 2

We are all using the web version of dropbox. The process of editing is something the team does all the time so it's a 'new' issue. 

Re: Edited Images not showing available to the entire team

Mark
Super User II

Check they are uploading it to the right folder and that they are still in it.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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