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Email delivery

Email delivery

CDOUGHERTY06
New member | Level 2

Do you need to open the email notification before a file is delivered into your DropBox?

1 Accepted Solution

Accepted Solutions

Re: Email delivery

Rich
Super User II

@CDOUGHERTY06  wrote:
Do you need to open the email notification before a file is delivered into your DropBox?

It depends how it was shared with you. If you were sent a shared link to a file, it won't appear in your Dropbox at all. You click the link to access the file on the Dropbox website, and you'll have options to download it or save it to your Dropbox. If you were invited to a shared folder, the folder won't appear in your Dropbox until you accept the invitation.

 

How was the file shared with you?

View solution in original post

4 Replies 4

Re: Email delivery

Rich
Super User II

@CDOUGHERTY06  wrote:
Do you need to open the email notification before a file is delivered into your DropBox?

It depends how it was shared with you. If you were sent a shared link to a file, it won't appear in your Dropbox at all. You click the link to access the file on the Dropbox website, and you'll have options to download it or save it to your Dropbox. If you were invited to a shared folder, the folder won't appear in your Dropbox until you accept the invitation.

 

How was the file shared with you?

View solution in original post

Re: Email delivery

Jay
Dropboxer

Hi @CDOUGHERTY06, thanks for posting on the Community!

 

As @Rich commented earlier, it's important to know how the file was shared to you. 

 

Could you attach a screenshot of the email you got, without any personal info, so we can assist further?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Email delivery

CDOUGHERTY06
New member | Level 2
It was an invitation to a shared folder. You answered my question- thank you!

Re: Email delivery

CDOUGHERTY06
New member | Level 2
Thanks for the response @Rich answered my question.
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    CDOUGHERTY06 New member | Level 2
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