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Email notification when someone comments on a file

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Email notification when someone comments on a file

New member | Level 2

Hello,

How do I enable so I get an email notifcation everytime a person comment on a file?


Thanks beforehand,
Mattias

1 Accepted Solution

Accepted Solutions
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Re: Email notification when someone comments on a file

Dropboxer

That is correct. The notifications are only in your Dropbox interface online and on your devices for comments. You don't get emails for those. 

I did add a feature request about this though.  


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


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5 Replies 5
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Re: Email notification when someone comments on a file

Dropboxer

Hello @Mattias2!  Welcome to our Community. 

You can set up the notifications you receive on the web and on your desktop under "Preferences" and the notifications tab. On the web you can navigate to your picture or avatar to find your settings and the notifications tab. Here is a direct link to this page: https://www.dropbox.com/account/notifications

Please keep in mind that you need to be subscribed to a file, or be mentioned for the comments to appear as notifications locally and on the web. Currently, Dropbox is not sending an email for comments on files just gives you a notification. I tagged this as a feature request. 

Let me know if you enabled your notifications, how this works for you at the time and how we could make it better. 

Looking forward to your feedback. 


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

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Re: Email notification when someone comments on a file

New member | Level 2

Thanks for your answer Fiona. I attached a photo of my settings.
I need to have an email notification everytime someone comments on a file, now I am not getting such notifications.2019-10-14 14_38_29-Dropbox.png2019-10-14 14_38_29-Dropbox.png

Is that not possible?

Highlighted

Re: Email notification when someone comments on a file

Dropboxer

That is correct. The notifications are only in your Dropbox interface online and on your devices for comments. You don't get emails for those. 

I did add a feature request about this though.  


Fiona
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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Re: Email notification when someone comments on a file

New member | Level 2

Aha, I see. Thanks for the answer, accepted.

Kind regards,
Mattias

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Re: Email notification when someone comments on a file

New member | Level 2

It's beyond idiotic that this isn't already a **bleep**ing feature. Are you kidding me? Who is the idiot that thought that ppl would have **bleep**ing DROPBOX open as a browser tab all day long to catch notifications. He or she should be fired immediately. FOH!

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