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Embed code works incorrect

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Embed code works incorrect

Helpful | Level 6

Hello, Dropboxcommunity!

I have a problem with using embed code into Dropbox Paper.

When I paste a link on youtube or Marvel prototype they don't work incorrectly. I can't click on Play button on Youtube video, I can't interactive with a prototype from Marvel and etc.

Is it a bug? Can I fix this issue?

 

record demo video: http://take.ms/Nxzcf

test page: https://paper.dropbox.com/doc/Hello-e8f50kgmFh5iMBAF4kujE

1 Accepted Solution

Accepted Solutions
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Re: Embed code works incorrect

Dropboxer
Dropboxer

Hey @Artem F.,

 

This is resolved now ! Happy Dropboxing!

 

Thanks!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

4 Replies 4
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Re: Embed code works incorrect

Dropboxer
Dropboxer

Hey Artem F.

 

Thanks for posting your query on the Community and welcome aboard! 
 
Hmmm... seems like this is unexpected, since Marvel media embeds is supported. Because I'd really like to help you on that, and unfortunately I cannot access the test page you have posted here, I'd rather suggest that you opened a ticket with the team, where we'd be able to access these links. 
 
If you open a support request, please get back in touch here with a ticket ID, so that I follow-up. 
 
Looking forward to hearing back from you, I appreciate your cooperation. 
 
Kind regards, 
JaneA
 
 
 
 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: Embed code works incorrect

Helpful | Level 6

I make a ticket with number #5856685.

Thanks for the help!

Highlighted

Re: Embed code works incorrect

Dropboxer
Dropboxer

Hey Artem F.

 

Thanks for your prompt reply, much appreciated! 

 

I can see that this is being investigated by one of our team specialists, so you'll hear back from them soon. Rest assured that you're in safe hands from now on. 

 

Hope that this helps, wishing you a great weeekend ahead! 

 

Kind regards, 

JaneA

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Highlighted

Re: Embed code works incorrect

Dropboxer
Dropboxer

Hey @Artem F.,

 

This is resolved now ! Happy Dropboxing!

 

Thanks!




Zed
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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