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I have recently set up a basic account to try Dropbox out. I have successfully managed to upload some videos and photos from my iphone to my dropbox account. I have hardly used any of the allowance I have. I am now trying to do the same and I keep getting the message 'empty files cannot be uploaded'
They are Mov or jpeg files
I have tried to uplaod to dropbox directly, saving the files on my desktop and also 'requested files' via an email link.
None work.
Going round and round in circles.
HELP!!!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Browser.
I think I might have sorted it. The photos and video i took are on my phone but when you click on properties it says they have 0 data next to them. So bizarre so I think it might be something to do with the way I took the photos and video maybe?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Is there a chance you have an iPhone and the files are actually stored in iCloud rather than on your phone?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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I usually just drag and drop if thats what you mean?
What do you mean by platforms....browser type?
Ok, it is a PC but I will restart and try.
Thank you
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