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Error 500 when opening a shared link to a file.

Error 500 when opening a shared link to a file.

New member | Level 2

Someone has shared a file with me via link. When opening the link I get a ERROR 500 message.

1 Reply 1

Re: Error 500

Dropboxer

Hey @flyzen, thanks for reaching out to us here!

 

Can you try the following to see if there's any difference when you open the shared link?

  • Clear your browser cache and try again
  • Use an incognito/private browsing window
  • Use another browser altogether

Keep me posted with what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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