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Error: Couldn’t retrieve shared folders and files. Reload the page to try again.

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Error: Couldn’t retrieve shared folders and files. Reload the page to try again.

New member | Level 2

Hi All,

I am cursed with the following error which I cannot remove, despite clearing space, reloading etc.

Any advice? Many thanks.

 

ERROR:  "Couldn’t retrieve shared folders and files. Reload the page to try again."

1 Reply 1
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Re: Error: Couldn’t retrieve shared folders and files. Reload the page to try again.

Dropboxer

Hi @astolow, thanks for joining the Community.

 

I'm sorry to hear you're having issues with the Dropbox site. Could you try switching browsers to see if this helps? 

 

Otherwise, use incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely. 

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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