cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error message "Folder "XXX" does not exist"

Error message "Folder "XXX" does not exist"

New member | Level 2

Hi Dropbox community!


My team has created a folder (only 5 of us have access to uploading purposes/editing), but we want to share the links for the rest of our colleagues to view the files. When I share the links (directly from dropbox, so I know the folders haven't changed names), this is the error people are getting. We have not changed the names of the folders. Any ideas on what could be wrong? Thank you in advance!

 

1.png

1 Reply 1

Re: Error message "Folder "XXX" does not exist"

Dropboxer

Hey @Rmeister1, let's see what we can find on this. 

 

Could you let me know the exact steps you take to create the link in question? 

 

Do you create it from the website or the desktop app?

 

Give me a nudge whenever you're ready to continue, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?