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Error message "Your dropbox is full" in case of shared folder

Error message "Your dropbox is full" in case of shared folder

KW7
New member | Level 2

Hey there,

 

a friend of mine has bought the dropbox+ account to share files with me. He shared a folder with me ("Freigegebenen Ordner erstellen" in German). However, I get the error message, that my dropbox is full although the files are much smaller than the 2 TB he pays for. What do we do wrong?

Best regards, Katrin

 

 

 

1 Accepted Solution

Accepted Solutions

Re: Error message "Your dropbox is full" in case of shared folder

Rich
Super User II

@KW7 wrote:

a friend of mine has bought the dropbox+ account ... He shared a folder with me ... I get the error message, that my dropbox is full although the files are much smaller than the 2 TB he pays for.


He paid for an upgrade. You did not. Refer to the following help article:

 

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1 Reply 1

Re: Error message "Your dropbox is full" in case of shared folder

Rich
Super User II

@KW7 wrote:

a friend of mine has bought the dropbox+ account ... He shared a folder with me ... I get the error message, that my dropbox is full although the files are much smaller than the 2 TB he pays for.


He paid for an upgrade. You did not. Refer to the following help article:

 

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