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Error when previewing .pdf files '.pdf files are supported but something went wrong'

Error when previewing .pdf files '.pdf files are supported but something went wrong'

550M
New member | Level 2

Hi,

 

I have a file that is password protected, I do not why because it is just a car repair manual. Dropbox says " .pdf files are supported but something went wrong", I may need to reset the password but there are no options.

 

I have no idea how to access it.

 

Cheers,

 
1 Reply 1

Re: Error when previewing .pdf files '.pdf files are supported but something went wrong'

Hannah
Dropboxer
Hey @550M, thanks for joining our Community!

Have you tried from a different browser or from an incognito/private browsing window, to see if it works?

Keep me posted!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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